This is a very general management question. The answer to this question on Change Management would be better appreciated if it pertains to a specific case. I am attempting to answer this with respect to India and the public sector where we see accountability sadly lacking.
The area where this has severely deteriorated is India's public sector. Lack of the will to work, absenteeism, incompetence, inefficiency and corruption largely exists in every public service that the governmenet, central or state, is expected to render. Systemic failures of accountability lie at the root of the problem. Whether it is state government departments, ministries, municipal corporations, et al.
The primary reason seems to be security of service come what may. Accountability is something that people avoid in India in all matters pertaining to areas where the government is involved. Cases are filed, judgements which takes years to be delivered are pronounced but never the guilty are punished. But the scenario in the private sector is just the opposite where with the drop of a hat you may lose your job. There targets are stiff but they get better people, perform more and contribute a lot to national wealth.
No comments:
Post a Comment