1. Leadership is an Acton, not a Position
2. Success breeds success
3. We don’t see things as they are; we see things as we are
4. Communication is about being effective, not always about being proper
5. Learning organization is an organization that has developed the continuous capacity to adapt and change.
6. Management is efficiency in climbing the ladder of success; Leadership determines whether the ladder is leaning against the right wall.
7. Learning is a movement from moment to moment.
8. One who keeps learning stays young. The greatest thing in life is to keep one’s mind young.
9. Learning is not attained by chance; it must be sought with ardour and attended to with diligence.
10. Participation refers to the involvement of every employee in achieving the goals of the oganisation.
11. Ethics is concerned with moral issues and choices and deals with right or wrong behaviour.
12. None can motivate others. Motivation has to come from within. If it doesn’t it doesn’t.
13. No management idea, no matter how good, will work in practice if it does not fit the culture.
14. Madness is an exception in individuals but a rule in groups.
15. Efficiency is doing things right; Effectiveness is doing the right things.
16. Leadership is not just about choosing sides. It must bring sides together.
17. Competition for limited resources often results in conflicts.
18. Empowered employees are productive employees.
19. Formalisation helps organization to control the behaviour of employees.
20. Change begets change. Nothing propagates so fast.
21. Management is doing things right; Leadership is doing the right things.
22. Talent wins games, but teamwork and intelligence win championships.
23. The quality of leadership, more than any other single factor, determines the success or failure of an organization.
24. Things do not change; we should change.
25. The most important thing in communication is hearing what isn’t said.
26. We have two ears and one mouth so that we can listen twice as much as we speak.
27. Communication works for those who work at it.
28. When all other means of communication fail, try words.
29. The more elaborate our means of communication, the less we communicate.
30. Motivation is like fire; unless you add fuel, it fizzles out.
31. If you blame others, you give up your power to change.
32. Personality traits and external circumstances influence behaviour.
33. Perception is a mirror not a fact. And what one looks for, depends upon one’s state of mind, and is reflected outward.
34. Coming together is the beginning; keeping together is progress; working together is success.
35. To know the pains of power, we must go to those who have it; to know its pleasures, we must go to those who are seeking it.
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