As a manager, how will you respond to the following situations?

1. Two employees come to you about a verbal disagreement. One says the incident happened one way, and the other employee has a different story. There are no other witnesses. What will you do?
2. You have an exemplary employee who suddenly starts coming in late. How will you handle this situation?
3. You supervise a group of employees, one employee complains that the office is too hot, another employee complains that the office is too cold. How will you handle this?
4. An employee complains that you gave another employee a benefit that the employee did not receive. He states that this is not fair. How will you handle this employee?
5. A supervisor from another group comes to you and complains that your employee visits the other group constantly and disrupts the work. What steps will you take?
6. An employee from another group comes to you and complains that your employee visits the other group constantly and disrupts the work. What steps will you take?
7. An employee is not performing the assigned tasks correctly. As the supervisor what will you do?
8. An employee continues to make careless mistakes. How will you address the situation?
9. You notice that an employee is continually on the telephone for personal telephone calls. What steps will you take?
10. Your organization does not have a dress code. However, one of your employees continues to come to work in inappropriate attire. How will you handle this situation?
11. An irate citizen calls regarding one of your employees who were speeding on the expressway. What steps will you take regarding the employee?
12. A work stoppage has just concluded. A number of employees participated in the work stoppage, while others came to work. To insure that your organization continues to work effectively, what steps can you take?
13. Your employee complains that an employee from another group has been coming over and disrupting work. How will you handle this complaint?
14. An exemplary employee starts to become listless at work, misses deadlines, comes in late, and takes extended breaks. As the supervisor what action will you take?
15. It's your first day on the job. Your new job includes the supervision of 10 employees. What is the first thing you will do?
16. You smell alcohol on an employee. What will you do?
17. Your employee operating a piece of heavy equipment appears to be under the influence. What action will you take?
18. Two of your staff are involved in a verbal altercation in your office area. How will you handle this situation?
19. One of your employees is using derogatory language on a telephone call. You and a number of your staff hear the employee. What will you do? If you pursue disciplinary action, what will the charges be?
20. During a routine audit, you find that the timekeeper credited herself with more overtime than was actually worked. How will you address the situation?